Privacy Policy

Last updated: June 2025

At Olena Luxury PMU, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

1. What Information We Collect

We may collect the following personal data when you interact with us:

  • Full name

  • Contact details (email, phone number, WhatsApp)

  • Health information (for treatment suitability and safety)

  • Booking history and preferences

  • Photos (before/after treatment, with your consent)

  • Website usage (through cookies or analytics tools)

2. Why We Collect Your Data

We only collect data that is necessary to:

  • Confirm and manage your booking

  • Carry out your treatment safely and legally

  • Respond to enquiries or follow-ups

  • Share important pre- and post-treatment information

  • Improve our services and communication

  • Comply with legal and insurance requirements

We will never sell or share your personal data with third parties for marketing purposes.

3. How We Store Your Data

Your data is securely stored through trusted platforms we use (such as GoHighLevel, WhatsApp, email providers). Access is restricted to authorized staff only.

4. Your Rights (under GDPR)

You have the right to:

  • Request access to your personal data

  • Ask us to correct or update any inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communication

  • Lodge a complaint with the Data Protection Commission (DPC)

To exercise any of these rights, please contact us at: [email protected]

5. Cookies & Analytics

Our website may use cookies or third-party tools (like Google Analytics or Meta Pixel) to improve your experience. These tools may collect anonymous data about how you use our site.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Olena Luxury PMU
📍 Dublin, Ireland
📧 [email protected]